Kaveri Libas · Store information

Privacy Policy

Last updated: 27 September 2026

At Kaveri Libas, we like to keep things simple and transparent.

KaveriLibas.com is an online storefront where you can browse our products, collections and content. You do not need to create an account, enter your personal details or make a payment to browse our website.

If you like a product and want to know more or purchase it, you can choose to contact us through WhatsApp. This Privacy Policy explains what happens when you do that and how we handle the information you voluntarily share with us.

1. Browsing and on-page forms

You can browse without creating an account or providing your name, phone number or delivery address. The website has no shopping cart, online checkout or payment processing.

The site does include a “Request your style” questionnaire and a product enquiry form. These process the details you enter in your browser to prepare a WhatsApp message. The product form may include your name, phone number and delivery address; the style questionnaire uses your preferences and name and asks for a phone number for validation.

The current site code does not submit these form fields to a Kaveri Libas website database or intentionally save them in browser storage. Your browser may independently retain autofill or history information. Browsing, completing a form or opening WhatsApp does not place an order.

2. Opening WhatsApp and sending a message

When you continue to WhatsApp, the prepared message is passed to WhatsApp through a link. That link may include personal details entered in the product form. WhatsApp/Meta receives the link and its contents when it opens, and your browser or device may retain the link in history.

Kaveri Libas receives the conversation when you choose to send the message in WhatsApp. Opening the link does not automatically send the message to our shop. Please review the prepared message and remove anything unnecessary before sending it. You can also contact the shop directly without using the website forms.

3. Information You Choose to Share With Us

When you contact Kaveri Libas through WhatsApp, you may voluntarily share information with us as part of the conversation.

This may include your name, WhatsApp or mobile number, the product you are interested in, colour or design preferences, quantity, delivery details, address, PIN code, order information, payment confirmation or other information that is reasonably needed to answer your enquiry or complete your order.

If you contact us regarding a product issue, you may also choose to send photographs, videos or other information that helps us understand the concern.

The information you share with our shop depends on your conversation and the service you request. Technical information processed through the website is described separately below.

4. How We Use Your Information

Information shared with Kaveri Libas is primarily used to help you with your enquiry or purchase.

We may use it to identify the product you are asking about, confirm availability and price, answer your questions, process and confirm an order, arrange delivery, communicate order updates, provide customer support, review a product-related concern or maintain appropriate transaction and business records.

We may also use information where reasonably necessary to protect our business, prevent fraud, resolve disputes or comply with legal, accounting or other obligations that apply to us.

We try to use only the information that is reasonably necessary for your interaction with Kaveri Libas.

5. External services, embedded content and cookies

The current website loads Google Fonts and YouTube thumbnail images. These requests can disclose technical information such as your IP address, browser information and, depending on browser settings, the referring page, even without playing a video. Playing a video loads a YouTube player. The contact page also contains a Google Maps embed, which can load when you view that part of the page.

These providers may use cookies or similar technologies under their own policies and your settings. WhatsApp, banks and payment services also process information when you use them. Their processing may take place outside India.

See the Google Privacy Policy and WhatsApp Privacy Policy. You can manage cookies and site permissions through your browser or the relevant service, although some features may stop working.

6. Hosting and technical information

Our hosting and security services may process IP addresses, request times, requested pages, browser/device information and security logs to deliver and protect the website. Some providers act on our behalf; others process information independently under their own terms. We remain responsible for our own obligations concerning providers we engage.

The reviewed website code does not include a separate advertising tracker or analytics script, or first-party customer cookies/local-storage records. This does not mean that hosting logs or third-party cookies never exist. The site is not anonymous simply because it has no checkout or customer account.

7. Payments

Payments for Kaveri Libas orders are not processed through KaveriLibas.com.

Payment arrangements are communicated as part of the WhatsApp order process.

Depending on the payment method you choose, your bank, UPI service or other payment provider may separately process information required to complete the transaction.

Kaveri Libas will never need your UPI PIN, ATM PIN, banking password, card PIN or OTP.

Please never share your PIN, password or OTP with us or with anyone claiming to represent Kaveri Libas.

8. Delivery Information

If you ask us to ship an order, we may need information such as your name, mobile number, complete delivery address and PIN code.

We may share the information reasonably necessary to complete the delivery with the courier or logistics provider handling your parcel.

We do not provide a delivery partner with more customer information than is reasonably needed for the relevant delivery.

9. Keeping Your Information Private

We respect the information customers choose to share with us.

Kaveri Libas does not sell customer personal information.

We may share limited information where it is reasonably necessary to complete your order, arrange delivery, work with a service provider, comply with applicable law, respond to a lawful authority, prevent fraud, resolve a dispute or protect legitimate legal rights.

We also take reasonable care to protect customer information available to us.

No messaging service, mobile device or electronic system can be guaranteed to be completely secure, so we also encourage customers not to send unnecessary sensitive information through WhatsApp.

10. WhatsApp Conversations and Order Records

We may retain WhatsApp conversations and relevant order information for as long as reasonably necessary to manage your enquiry, complete an order, provide customer support, deal with a product concern, maintain appropriate business or accounting records, resolve a dispute or comply with applicable legal requirements.

Not every conversation needs to be kept forever.

Information that is no longer reasonably required may be deleted or otherwise managed in accordance with our operational and legal requirements.

11. Promotional messages

A product enquiry is not consent to unrelated promotional messages. We will seek permission where required before sending marketing, and provide a way to stop it. Tell us “STOP” on our official WhatsApp to withdraw from promotional messages. This will not prevent communications needed for an active enquiry, order, delivery or complaint.

12. Your Information, Your Choice

If you have shared personal information with Kaveri Libas and would like to ask about it, correct something that is inaccurate, request deletion where applicable, withdraw a consent where applicable or raise a privacy concern, you can contact us through our official WhatsApp or other published contact details.

We may need to verify that the request genuinely relates to you before making changes or providing information.

Certain information may need to be retained where reasonably necessary for an existing transaction, dispute, accounting requirement, fraud prevention or another obligation permitted or required by law.

We will handle privacy requests in accordance with the rights and requirements applicable to us under Indian law.

13. Children's Privacy

Kaveri Libas primarily provides its sales and enquiry services to adult customers.

We do not use KaveriLibas.com to intentionally collect personal information from children.

Where information relating to a child requires involvement or consent from a parent or lawful guardian under applicable law, we will follow the relevant legal requirements.

If you believe that information relating to a child has been shared with us inappropriately, please contact us.

14. Changes to This Privacy Policy

Our website, technology, business practices and legal requirements may change over time.

Because of this, Kaveri Libas reserves the right to update, modify or replace this Privacy Policy from time to time.

Any updated Privacy Policy will be published on KaveriLibas.com with its latest updated or effective date.

We may make changes without individual prior notice where permitted by applicable law. Where the law requires a particular notice, consent or other process, we will follow that requirement.

The latest version published on KaveriLibas.com will be the current Privacy Policy from its stated date.

We encourage you to review this page occasionally if you continue interacting with Kaveri Libas.

15. Future website changes

If we introduce accounts, checkout, server-submitted forms, analytics or other new data uses, we will update this notice and provide any notices, permissions or choices required before the new processing begins. A policy update alone does not replace consent where consent is required.

16. Contact and privacy requests

Kaveri Libas
Kaveri Libas, Veer Teja Colony, Nawalgarh Road, Sikar - 332001, Rajasthan, India

WhatsApp / customer support: 916375944418

For privacy requests or product complaints, contact this number with your enquiry or order reference and a description of the issue. Do not include passwords, PINs or OTPs. We will handle complaints within applicable legal time limits.

In Simple Terms

You can browse KaveriLibas.com without giving Kaveri Libas your personal details.

The website has no accounts, checkout or website payments. Its enquiry forms prepare WhatsApp messages in your browser; technical providers may still process browsing information.

If you like a product, you can choose to open WhatsApp and contact us. The shop receives your message when you send it; WhatsApp receives the prepared link when you open it.

Once you message us, we use the information you voluntarily provide to answer your enquiry and, if you decide to purchase, to complete and support your order.

We do not sell your personal information.

And if you ever have a privacy question, you can simply contact us.